Quality Metrics
Measuring success requires comprehensive data analysis and transparent reporting. Our outcome metrics provide partners with clear insights into program effectiveness, clinical improvements and member engagement. Through detailed analytics and regular reporting, we demonstrate the tangible impact of our care management services on member health and healthcare utilization.
Performance Data
Understanding program performance requires clear, actionable data. Our performance tracking system provides partners with insights into care management effectiveness, intervention outcomes and operational efficiency. This transparency ensures accountability and supports continuous program optimization.
Assessment
Our fully integrated program encompasses both medical and behavioral health using an integrated comprehensive assessment to identify all needs for each member enrolled in care management.
Patient Access
Ensuring members can easily access care management services is crucial for program success. Our patients access metric engagement rates, response times and service utilization patterns. These insights help us optimize our outreach strategies and remove barriers to care.
Patient Outcomes
Member outcomes are defined as the impact of a care management and agreed upon care plan interventions, and can include events or results in:
- Patient health status or quality of life
- Patient, provider, and population attitudes and behavior
- Satisfaction Scores
Member satisfaction is an important and commonly used indicator for the effectiveness of care management services.
Clinical Results
Those members engaged in care management have shown decreased emergency room utilization, increased preventative care and ongoing relationship with their care manager.
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How can we help?
We’re here when you need us.
To reach a member of our Care Management Team, please call +1-833-600-4850
